NEW · Severity Normal. On November 10 OpenAI introduced Businesses in ChatGPT beta, enabling eligible companies to claim and verify profiles, update details and product feeds, and view aggregated discovery insights. Eligible US ecommerce and online-service companies can also deploy clearly labeled Business Agents for customer questions. What changed: business claiming, profile management, analytics and integrated customer agents in ChatGPT. Who it affects: businesses with ChatGPT visibility and eligible US merchants. Action: claim and verify the business, audit listings and feeds, and review Business Agents privacy and authorization rules. Deadline: none announced.
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