911 outages by state and county with the backup numbers and duration, carrier network outages that block emergency calls, text-to-911 availability launches by county, Next Generation 911 upgrades and location accuracy changes, FCC rules and enforcement on outages and location, dispatch center consolidations, staffing shortages and response time data, 988 and 311 changes that route calls differently, non-police response and alternative dispatch program launches, wireless emergency alert changes and opt-ins, medical ID and emergency contact phone features and address and dispatch zone changes that send the wrong agency, with the county, carrier or program first and the backup number in the title.